By accessing and using the services offered on this app ("App"), you acknowledge that you have read, understood, and agree to the Privacy Policy outlined within. Any updates or amendments to the Privacy Policy will be duly displayed on the App, and your continued use of the App will constitute your acceptance of these changes.
The App reserves the right to modify, suspend, or terminate its services or any user account at its discretion, with or without prior notice, for reasons including but not limited to:
For astrologers and other service providers, your relationship with the App is limited to being an independent service provider. If any violations of the agreed terms and conditions occur, your account may be deactivated without prior notice.
Order Processing and Refunds: Once an order has reached the “processing” stage (i.e., assigned to an astrologer or consultant), no refunds will be issued. Users are encouraged to carefully review their details before placing an order.
Order Cancellations: Cancellations of successfully placed orders must be requested within 1 (one) hour of payment by contacting customer support. The decision to approve or deny such cancellations will be at the sole discretion of the App.
Data Accuracy: Refunds will not be issued for incorrect information provided by the user. Users must double-check all data before submission.
Service Disclaimer: The services offered by the App, including astrological consultations and products, are not intended to replace professional medical, legal, or financial advice. Results and remedies provided through astrology are based on interpretations and are not guaranteed.
Refunds for Technical Issues: In case of technical issues, such as errors during payment, users must verify their bank account status to avoid duplicate payments. Refunds for duplicate payments will be processed after verification, excluding transaction fees where applicable.
Service and Product Delivery: For any delay in activating subscriptions or delivery of services, refunds may be considered on a case-by-case basis.
Communication-Based Services: No refunds will be granted for missed calls or unavailability during "Call with Astrologer" sessions. Users are advised to ensure that their phone number is correct and reachable.
Users are expected to comply with the following rules while using the App:
The App reserves the right to remove content, suspend accounts, or take legal action against users who violate these guidelines.
The App provides services on an "as-is" basis and does not guarantee the accuracy or effectiveness of any advice, remedy, or consultation provided. The App shall not be held liable for:
The App reserves the right to amend these terms and conditions at any time. Updated terms will be posted on the App, and continued use of the App signifies acceptance of these changes.
These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in India.
For any queries or concerns regarding these Terms and Conditions, please contact us via the support feature in the App or through the provided customer care channels.
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